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_VOIS

The world never stands still. Neither do we.

In today’s rapidly changing landscape, companies can only survive by moving forward, fast. Testing new ideas, spreading fresh thinking, driving innovations and improving processes.

It’s a world we know well. After all, we shape it.

Vodafone Intelligent Solutions

OUR STORY

Established in 2006, _VOIS – Vodafone Intelligent Solutions – has grown from a single entity service provider to a global, purpose driven TechCo, dedicated to driving scale @ speed and delivering value to Vodafone.

We are a global team of over 24,000 highly skilled people, servicing 28 countries across 4 locations in Egypt, India, Hungary and Romania.

We underpin everything that Vodafone does. We bring innovation and agility to everything we do and everyone we serve. We move the world forward, every day.

_VOIS in numbers

OUR AMBITION

Our ambition is to be the Vodafone Group partner of choice for talent, technology, and transformation.

TALENT

We are a global team of highly skilled individuals, focused on delivering business outcomes and adding value for Vodafone.

TECHNOLOGY

We are global, purpose-driven TechCo, constantly driving new innovations, testing new ideas, spreading fresh thinking, and improving processes.

TRANSFORMATION

We bring energy and speed to everything we do and everyone we serve. We power our business and our customers towards a new digital world.

PORTFOLIO OF SERVICES

_VOIS is a key differentiator for Vodafone and local markets, providing a comprehensive portfolio of services, including:

We provide professional, efficient support for every aspect of the business customer life-cycle. This includes marketing, sales, commercial operations, transition, customer onboarding and operations, technical support, service management, and in-life commercial management. Our aim is to drive businesses forward by creating value, every day.

We deliver high-quality customer care services for voice, chat, back-office, complaints, and IoT. Our specialists offer a range of scaled services at basic, advanced, and complex levels – all focused on enabling powerful customer relationships that drive business success.

Financial Operations supports 20+ local markets and Group entities with dedicated, accurate, and efficient core and non-core financial processes. Our organisation is built on a strong framework of performance, partnership, and process, and is spread across 3 _VOIS locations.

We generate business insights that support powerful business decisions. GBIS consists of 400+ talented data and analytics professionals who drive digital transformation projects, enabling both local markets and Vodafone Group’s Data and Analytics Team to deliver valuable, innovative products – and create the future in the process.

Our bold vision is to accelerate HR’s digital transformation by leveraging automation, analytics, and AI. HR Operations at _VOIS consists of 300+ professionals in India and Hungary, supporting 90,000+ employees across 30+ local markets and Group entities. Our extensive service offerings span TA, onboarding, employee life-cycle and L&D administration, multi-channel employee helpdesk, payroll, international mobility, and HR reporting.

The Security Operations Team proactively fights fraud while also ensuring solid, secure business connections. Our key services include monitoring payments, data usage, and new customers applying for connections. We enable peace-of-mind with professionalism and efficiency.

We manage efficient, service delivery operations for Vodafone Procurement Company. Our range of services includes contracts-to-catalogues, source-to-procure, managing supplier queries, contractor life-cycle management, software asset management, and providing sourcing support to key categories. We took the descriptions form the _VOIS marketplace and edited them.

OUR PARTNER MARKETS

_VOIS supports partners in 28 different countries

Albania

Australia

Croatia

Cyprus

Czech Republic

DR Congo

Egypt

Germany

Ghana

Greece

Hungary

India

Ireland

Italy

Lesotho

Malta

Mozambique

Netherlands

New Zealand

Oman

Portugal

Qatar

Romania

South Africa

Spain

Tanzania

Turkey

United Kingdom

WORK WITH US

Explore the world of opportunities at _VOIS

We appreciate your trust – protecting your privacy is important to us.
If you have any questions about how we handle your personal information,
please contact our Data Protection Officer via email at
[email protected]

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